FAQ's

Frequently Asked Questions!

Do I need a referral?
What time does the overnight study start and end?
How long are wait times?
What is your cancellation policy?
How do I renew my CPAP prescription?
I can’t find a CPAP vendor near me—what should I do?
Am I eligible for ADP funding after a home sleep test?
What is CPAP and how does it work?
What if I’m having trouble with CPAP?
Can I get a copy of my sleep study report?
How do I access the London clinic?
How long is my referral valid?
I had a sleep test at Peak Sleep years ago—do I still need a referral?
What should I bring to my appointment?
How do I book or reschedule an appointment?
When will I receive my sleep study results?
I received my CPAP prescription—what should I do next?
Is a home sleep test covered by insurance?
How are follow-up appointments done?
How do I use my CPAP machine?
My CPAP says “Motor Life Exceeded”—what should I do?
Are you open on holidays?
Do your locations offer parking?
Can I attend my appointment if I am sick?